Customer Support
Customer Success Manager

Simplyfying your customer's journey


Spend a fraction of your time in closing tickets. Annotate, add callouts, edit and host without leaving your helpdesk. Enable your customers to understand solutions quicker withimpact how-to videos.

Communicate with ease

Get your point across with a simple explainer video. Bid goodbye to annoying email chains. Connect and engage with customers instantly with video emails.

Fast track your customer complaints

Create online support videos and screencaptures within your Zendesk or Freshdesk portal. Access all the information you need in one place. Collaborate to address customer issues with innovative videos.

Reduce Waiting time

Stop scouring help docs for information. Manage a repository of readily accessible FAQ videos. Speed up your customer service with quick video replies.

Get smart with videos

All the videos created are available in a centralized hub. Access the information you need in real-time. Time to get rid of escalations the smart way, with Hippo Video.

Let your customers help themselves

Automate the ticket resolution with video tutorials. Cut down on average customer handling time with self help tutorials. Nurture a self serving customer base.

Say hello to happy customers