Video tickets allow your customers to record their issues as a video and share.
The process of sharing Video Tickets is explained below-
- Click on the ‘TICKETS’ located on the top bar.
- Copy the link available to share it with your customers.
- Using the link, customers can record a video without having to create an account with Hippo Video.
- Also, you can check the status of your customer issues from your account.
Any issues encountered by customers can be quickly resolved with video tickets.