Sanjana Murali Sanjana owns inbound and branding at Hippo Video. She loves to talk about branding and marketing with videos. She values intelligent conversations more than anything else. An eternal writer, words are her lifeline.

What’s the difference between customer success vs customer support?

27 sec read

Customer Support VS Customer SuccessDid you know “Customer Support” and “Customer Success” are not the same, but work together? This infographic helps you see the difference between Customer Success vs Customer Support.

 

Choose the right process to drive the right goals. Make sure to incorporate videos in both.  

 

About Hippo Video: We help businesses realize the potential of videos in the world of customer support and customer success. A video solution built to be rapid, contextual and dedicated to providing a better customer experience.

 

Sanjana Murali Sanjana owns inbound and branding at Hippo Video. She loves to talk about branding and marketing with videos. She values intelligent conversations more than anything else. An eternal writer, words are her lifeline.