4 Steps To Personalize a Brand and Secure Customer Loyalty

Brand personalization is all about making EVERY customer feel like they are the star of a show and not just another customer.  It may sound daunting and even...
Navin Israni
8 min read

Best 5 Online Screen Recorders

Screen recording is gaining popularity as professionals need to record their computer screen on multiple occasions. Whether you’re providing walkthroughs for new hires, recording a personalized product demo,...
Indu Abraham
6 min read

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Nurture your customer onboarding with these six types of…

We are slowly shifting the mode of browsing from reading texts to videos. It’s not just about Facebook or YouTube videos, even at our...
Sanjana Murali
2 min read

Announcement: Record Class Lectures In All-New Ways With Hippo…

Wonders happen when you record class lectures with Hippo Video. You can discover unique opportunities for teaching at every level. Learning becomes deeply engaging...
Sanjana Murali
1 min read

How To Reduce Churn At Various Stages Of Customer…

A few years back, businesses were product-centric, but today, things are way different. A new revolution has taken place in the Customer Journey. The...
Sanjana Murali
3 min read

Customer Service, the only way to make your customers…

A lot has been spoken about customer service. How good customer service can contribute to revenue, how great customer service can differentiate your company....
Nikhil P
2 min read

What’s the difference between customer success vs customer support?

Did you know “Customer Support” and “Customer Success” are not the same, but work together? This infographic shows the difference between Customer Success vs...
Sanjana Murali
26 sec read

The Ultimate weapon in the fight against churn –…

  It kills you every time. When a customer cancels your subscription. It rips your heart apart. Why? After all, you had carefully hand...
Nikhil P
6 min read

3 compelling reasons to reshape your customer service process

Customer service is a time consuming, nerve wrecking activity that needs attention and alertness at all and every touch-point.
Nikhil P
2 min read