Brand personalization is all about making EVERY customer feel like they are the star of a show and not just another customer. It may sound daunting and even...
Screen recording is gaining popularity as professionals need to record their computer screen on multiple occasions. Whether you’re providing walkthroughs for new hires, recording a personalized product demo,...
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We are slowly shifting the mode of browsing from reading texts to videos. It’s not just about Facebook or YouTube videos, even at our...
Wonders happen when you record class lectures with Hippo Video. You can discover unique opportunities for teaching at every level. Learning becomes deeply engaging...
A few years back, businesses were product-centric, but today, things are way different. A new revolution has taken place in the Customer Journey. The...
A lot has been spoken about customer service. How good customer service can contribute to revenue, how great customer service can differentiate your company....
Did you know “Customer Support” and “Customer Success” are not the same, but work together? This infographic shows the difference between Customer Success vs...
It kills you every time. When a customer cancels your subscription. It rips your heart apart. Why? After all, you had carefully hand...
Customer service is a time consuming, nerve wrecking activity that needs attention and alertness at all and every touch-point.
