A Year in Review – 2021

As we draw 2021 to a close and prepare to usher in 2022, I would like to reflect on the opportunities, challenges, learnings, and growth that team Hippo...
Karthi Mariappan S
4 min read

4 Top Insurance Challenges You Can Beat with Videos

Insurance is a highly complex business involving multiple processes such as administering new policies, renewing existing policies, addressing customer inquiries, processing claims, and many more. Adding to this...
Indhu Abraham
8 min read

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Customer Service, the only way to make your customers…

Get Started within 30 secs A lot has been spoken about customer service. How good customer service can contribute to revenue, how great customer...
Nikhil P
2 min read

What’s the difference between customer success vs customer support?

Get Started within 30 secs Did you know “Customer Support” and “Customer Success” are not the same, but work together? This infographic shows the...
Sanjana Murali
27 sec read

The Ultimate weapon in the fight against churn –…

Get Started within 30 secs For a long time, we understood our world visually, so maybe language is an add-on  It kills...
Nikhil P
6 min read

3 compelling reasons to reshape your customer service process

Customer service is a time consuming, nerve wrecking activity that needs attention and alertness at all and every touch-point.
Nikhil P
2 min read
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