customer experience

REAL™ Sales Prospecting Masterclass

Karthi is the Co founder and CEO of Hippo Video – A Video Personalization & Distribution Platform. He is a senior Product Strategist, Marketer...
Sanjana Murali
3 min read

The Ultimate Guide to Using Videos Inside Chat

Every time a website visitor wants to chat with the brand or the support team they want a response immediately. And as a brand,...
Priya Vijay
1 min read

A day in the life of an SDR. A…

If you have started reading this blog then either you are an SDR who is curious to know the life of another SDR or...
Priya Vijay
4 min read

Customer Centricity As The Sweet Spot Of Customer Success

Creating goodwill, accelerating a sale, or closing a deal … everything is possible if you could show the light of your ‘customer first’ norm...
Sanjana Murali
3 min read

How can Salespeople use Videos to Engage Prospects Better?

Despite the fact that videos are taking over the business world, its adoption in sales is low compared to other areas. Sales teams should...
Priya Vijay
2 min read

Deliver the best customer support experience with Hippo Video’s…

Customer demands are growing at an exponential rate as they want their voices to be heard as soon as they have initiated the communication....
Priya Vijay
3 min read

Ways to use videos to improve customer service

Customer is king! Customer satisfaction is the measure of how well a business delivers its service. Every single factor in a business depends on...
Priya Vijay
4 min read

Hippo Video Features Update For The First Quarter Of…

The folks here at Hippo Video have been hard at work, polishing up the existing features to perfection, rolling out new features, attending conferences,...
Sanjana Murali
4 min read

Why are videos our future: 5 reasons how videos…

Did you know what the future of communication is? It’s videos. Many people who don’t have time prefer watching videos instead of text or...
Saketa Chilukuri
2 min read

How To Reduce Churn At Various Stages Of Customer…

A few years back, businesses were product-centric, but today, things are way different. A new revolution has taken place in the Customer Journey. The...
Sanjana Murali
3 min read