Ever lost a group booking because you couldn’t reply fast enough? You’re not alone. Hotels lose 30–70% of group RFPs because sales teams lack the time or resources to respond. That’s a significant revenue loss, often scooped up by faster, more responsive competitors. Slow replies, missed follow-ups, and generic proposals cost hotels valuable room block […]
Akshay Singh
As reported by Expedia Group, 54% of global travelers expect personalized experiences based on their past behaviors and unique interests. Not just this, 36% of them are willing to pay more for this personalized experience. This study indicates that personalizing your services in the hospitality industry is crucial, or your relevance will slowly fade away. […]
Kashish Jain
The Rise of Personalized Video in Hospitality Rory Sutherland once said, “A change in perception is often as good as a change in reality.” That insight has never been more relevant. In the hospitality industry, what guests feel often matters more than what they physically receive. A free drink on arrival, or a well-timed pre-check-in […]
Karthi Mariappan S
Mastering 2025 Hospitality Trends with AI Video Innovation Perception has become currency in modern hospitality. And in an era where experiences outweigh offerings, the way you communicate with your guest often matters more than just the services you provide. AI-powered video isn’t just a tool—it’s a medium for emotion, identity, and distinction. As hospitality charges […]
Manu Mausam
In a 2023 report, Mariott International noted that group bookings made up a massive 24% of their worldwide reservations. Event planning companies that frequently makes such reservations are thus crucial to a hotel’s sales and overall image. You can lure more such businesses with appropriate and compelling content in your hotel marketing. With blog posts […]
Hippo Video Team
The Ultimate Hotel Sales Tech Stack for 2025: Tools to Boost Revenue & Efficiency In 2024, the global hospitality market hit $4.9 trillion, driven by rising travel demand and regional recovery. But as opportunities grow, so do expectations.Travelers now want faster responses, personalized communication, and services in their preferred language. A McKinsey study shows that […]
Hippo Video Team
Avoid These 5 Costly RFP Mistakes in Hospitality to Win More Deals There’s a major corporate client you have been eyeing. You know you will win this for sure; your property has all the amenities necessary, and you can offer a competitive price. All excited you respond to the client’s request for proposal (RFP). Days […]
Hippo Video Team
In the hotel industry, speed is everything when it comes to closing bookings. According to studies, 72% of tourists would rather schedule their trip online. However, many hotels, meanwhile, struggle with poor response times, lack of personalization, and inadequate follow-up best practices that result in lost income. The sales cycle is vital here as it […]
Hippo Video Team
The size of the global MICE market was estimated at USD 904.30 billion in 2023 and is expected to increase at a compound annual growth rate (CAGR) of 8.99% from USD 970.76 billion in 2024 to USD 1,932.73 billion by 2032. These numbers are indicative of the cut-throat competition in the MICE sector. However, with […]
Hippo Video Team
The trends, the takeaways, and where to start implementing. From June 16–19, 2025, nearly 6,000 hospitality professionals came together in Indianapolis for HITEC—the world’s largest and most influential hospitality technology conference. With over 360 exhibitors, packed keynotes, and next-gen innovations from both budding startups and established players, HITEC 2025 wasn’t just a tech showcase—it was […]
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