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Immerse your audience with personalized video journeys, integrated polls, and surveys directly within the video content
Easily customize and white-label video assets to mirror your brand image
Hi [customer first name]
Congratulations, and thank you for choosing [your company name]! While I’ve been your go-to person during your trial period, I want to formally introduce you to your official customer success manager, [CSM name].
Send a LinkedIn connection request with a quick intro message in Inmail
This meeting usually happens with a different set of users. Power users have advanced questions, while basic users may not use only the necessary features.
Condition: If the connection request is accepted, then a LinkedIn message otherwise, Inmail
Hi [first name],
It’s been a while since we chatted! I’d love to hear how things are going on your end and see how I can help make your experience better.
Condition: If the customer responds to your LinkedIn message, if not try calling
Hi [first name],
As the end of the (year/month/quarter) approaches, we’re beginning to plan for an exciting new (year/month/quarter) at [your company name]!
To kick things off, I prepared the below video with your past (year/month/quarter) stats,
Sub: You wanted it, You got it
We’re excited to announce the launch of one of our most requested features – [feature name]! It’s now easy to [do whatever the feature allows users to do]. Here’s a quick overview of how you can use it:
Thanks for using [Product name]!
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