What drives 1.6X Lead Growth for this Top Hotel Management Firm ?
"Hippo Video has given us incredible results! It turned our simple PDFs into videos, resulting in much higher client satisfaction levels & response rates. I recommend Hippo Video as a core part of sales strategy."
— Director of Sales & Marketing
3X
Increase in RFP Engagement
Prospects stayed hooked to avatar guided RFP videos, engaging way longer than earlier.
1.6X
Increase in Lead Volume
Video chatbots & avatar videos automated lead capture, driving a surge of inquiries and bookings.
80%
Reduction in Proposal Clarifications
The interactive elements addressed questions upfront, ensuring no back-and-forth emails.
66%
Boost in Net Promoter Score (NPS)
This personalised approach made guests feel valued. No wonder they told others about it!
- Company size:
5,000+
- A leading hotel asset management firm in the U.S., managing 80+ full-service and select-service hotels.
- Partners with industry giants such as Hilton, Marriott, IHG, Wyndham & Independent brands.
- Specializes in creating standout group business experiences (SMERF, MICE, corporate).
PROBLEM
Despite putting hours, success rates of static RFP proposals stayed at 5-7%. The PDFs failed to highlight key venue features to busy event planners.
SOLUTION
We replaced PDF RFPs with AI-avatar videos, delivering personalized welcome greetings & interactive follow-ups. Our video virtual tours & avatar chatbots provided real-time engagement, while ensuring scalability across 80+ hotels.
RESULTS
RFP engagement jumped 3X, leads grew by 1.6X, and clarification requests got down by 80%. We also saw a 66% jump in NPS.
